Interface between data terminal equipment and automatic calling equipment for data communication 数据通信用数据终端设备和自动呼叫设备之间的接口
Average delay to handle . average time a caller to an automatic call distributor waits before being connected to an agent 排队等候呼叫处理的平均延时,在呼叫接入座席前,呼叫者等待自动呼叫分配器处理的平均时间。
Average positions manned , the average number of acd positions manned during the reporting period for a particular group 平均位置人工服务,在对某个特殊组进行统计的时段内的acd (自动呼叫)位置人工服务的平均数。
After finishing serving a customer , the clerk will hit the button and the next customer . copyright 2000 beijing jinque technology co . , ltd . all rights reserved 当一位顾客办事完毕后,柜台服务员工只需按呼叫器相应键,即可自动呼叫下一位顾客。
After reading large amount of technical papers and researching relevant technologies , the author combines softswitch and other technologies together into call center 实现了业务平台的分布化,设计了自动呼叫分配的算法,并将互联网用户融入到了系统中。
Draft standard to match to and work with ets 300 001 net4 . apparatus with one or more particular functions for connection to public switched telephone networks run by certain public telecommunications operators . apparatus with auto - calling , auto - answering and auto - clearing facilities . specification for auto - answering and auto - clearing facilities 与ets 300001 net4相适应的标准草案"由某些公共长途通信接线员操作的公共交换电话网连接用单功能或多种特别功能装置" .第3部分:有自动呼叫号自动回答和自动消号设备的装置.第3 . 2节:自动回答和自动消号设备规范