Perform skills and knowledge assessment and analysis of telesales and technical support team and develop improvement plan to close their performance gaps 履行技能和知识,评估和分析的电话销售和技术支援团队,并制定改善计划,以缩小他们的业绩差距。
He is on the technical support team and provides support to enterprise application j2ee designers and developers working with websphere technologies 他在技术支持小组工作并为使用websphere技术的enterprise application ( j2ee )设计人员和开发人员提供支持。
In the long process of development , they have accumulated abundant resources , including local cabling resources , a comprehensive technical support team , complete and centralized customer data and a perfect software system 电信公司在长期的发展过程中积累了丰富的资源,这包括遍布全市的缆线资源、全面的技术支持团队、完整集中的用户资料和完备的计算机软件系统等。
Over the past decade , hcc strives to provide high quality computer products to attract new customers and excellent after - sales - service to satisfy users requirements . being a customer - oriented company , a lot of resources are being allocated to set up a strong technical support team , which is fully backed by asus , to provide comprehensive after - sale - service to exceed customers expectation 十分注重售前的产品测试和售后的服务,故此全公司有六成以上员工是从事产品测试和技术支援等服务,服务范围广泛,当中主要包括提供电话热线查询零件更换及产品测试等等,务求在最短时间内解答顾客的疑难。